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The healthcare industry has struggled with the effects of the Covid-19 pandemic for more than two years. Much was required of clinicians who faced unprecedented stress due to the workload associated with these cases. They had to quickly adapt to the rapid scaling of telemedicine and change the way they work. Hospitals are facing provider burnout, staff shortages, and more.

In a series of interviews during the Microsoft Envision Healthcare Summit, attention is drawn to the many ways in which cloud computing technology is affecting various aspects of healthcare among providers, payers, medical technology and pharmaceutical companies. Healthcare leaders are highlighting ways to improve care delivery, outcomes, resilient healthcare workforce, and improve the quality of patient care.

In one segment, Clifford Goldsmith, Chief Medical Officer of Microsoft Health and Life Sciences, talks with Serafina Kapsanda-Jones, Vice President of Community Health and Clinical Operations at Centene Corporation, about maintaining a stable clinical workforce. They are exploring how technology can be used to improve automation and reduce the burden on clinicians. New delivery models could also reduce data entry burdens and change the way doctors work for the better; but also represent problems that need to be addressed.

Cleveland Clinic CIO Matt Kull and ATA CEO Ann Mond Johnson discuss advances in consumer healthcare, including telemedicine, and big data analytics tools that will enable more patients to receive preventive care.

“We view Netflix and Amazon as competitors because they shape consumer expectations for digital,” Kull says.

Johnson notes that the availability of telemedicine options in healthcare communications means that in many cases, consumers can decide whether they should visit a doctor in person or have a virtual visit, which can be more meaningful than video conferencing. Asynchronous technology means patients have a say in where and how they want to be greeted, whether at home, in the workplace or in the doctor’s office.

“Virtuality is a much broader dimension than synchronous communications such as video conferencing,” says Johnson. “Technologies such as AI and RPM (Remote Patient Monitoring) go far beyond reading blood pressure and blood glucose levels and are applied in many different ways.”

Kull added that the Cleveland Clinic’s elite research capabilities mean the institution is well positioned to unlock the power of the cloud for AI applications.

“This will really help us create targeted options to treat certain diseases before they occur — for example, a genetic biomarker that marks a high risk of colon cancer in certain patients, so that clinicians will make sure they encourage these patients to get screened more often.”

Kull says the Cleveland Clinic is working to improve in silico drug discovery, multi-ohm research, and digital twins because they believe they will be “the absolute core of unlocking technology to increase the speed at which medical discoveries occur and treatments are developed.” “.

Also participating in the virtual summit are:

  • Q Rea, MD, Senior Vice President and Chief Medical Officer, Aetna,
    FAC Health
  • David Rew, MD, Chief Medical Officer and VP Health, Microsoft
  • Dr. Michelle Harper, New York Times bestselling author
  • Lex Gillett, Paralympic Athlete, Team USA
  • Antoinette Thomas, US Chief Patient Officer, Microsoft Health and Life Sciences
  • Deb Kapp, President of Microsoft USA

To watch the full video, Click here.

A photo: Getty Images: Andrey Popov

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