Caspar AI technology gives staff a better picture of resident behavior. Even with one less FTE, residents are getting better care.

PALO ALTO, California., June 23, 2022 /PRNewswire/ — Times are tough for retirees as bankers pressure financials; the need to attract and retain qualified personnel; and pressure from residents and their families to at least maintain, if not improve, the quality of life in the community. Technology can be a key strategy for operators who are looking for answers to these pain points, but who also need a measurable return on any investment in technology.

This “perfect storm” is exacerbated by memory care, where residents fail to respond—or respond accurately—to staff.

Most of the employees are focused on the tenants during the day when they are away from their apartments. At the same time, they spend at least half of their time in their apartments. “Residents in memory care may not communicate accurately, so how do we know how to direct staff to care for them?” He speaks Lori OrlovPrincipal Analyst, Aging and Health Technology Watch.

So how does Caspar.AI technology apply to memory tuning? “Our patented AI technology is not dependent on cameras, but uses a sophisticated sensor system that provides health information for better and more efficient care.” He speaks Ashutosh Saxenapresident and chief executive officer Caspar.II

Personnel efficiency

Caspar.AI provides staff with useful data: how many times does a tenant need to check or change rooms during the night? What is the nighttime sleep and activity of the resident? Armed with data—knowledge—community management can often reduce the number of staff intrusions into residents’ apartments and redirect that time to other, more productive uses. Efficiency can be direct or indirect:

  • Direct Efficiency: Reduction or redirection of FTEs as a result of fewer bed checks by residents, fewer inquiries received from family members, and smarter staffing schemes thanks to residents’ insights.

  • Indirect efficiency: Increasing staff motivation due to residents’ insights; key difference from competitors; and better resident care planning.

Staff can see the result of their work

The collected data gives staff a more complete picture of the tenant’s behavior. Because memory care residents cannot provide accurate feedback, the data tells staff that they are providing appropriate and necessary assistance. Indirectly, this improves staff morale. When an employee “hears” from a resident that care plans or medications are working, they feel that their work is more valuable. In this way, memory care residents provide positive “feedback” to employees, which in turn contributes to lower turnover in the community.

As an example, Caspar.AI provided a map of one villager’s gait during what should have been restful sleep. This understanding encourages community staff to work with the resident’s physician to prescribe a better and more effective treatment program. Result? More peaceful nights for the resident, a more relaxed resident during the day, and an informed staff.

Improved Care Plans

The Caspar.AI technology also provides physicians with data that can help inform residents’ treatment plans. They can get an idea of ​​possible UTIs and sleep disturbances. Such nocturnal ideas are not available without the Caspar system. Family members of residents can receive additional information about their loved ones; when community workers can relay information to a tenant’s family, incoming calls from family members are reduced.

One FTE releasedWith the help of Caspar Health Insights data, community leaders receive up to seven hours of working time per month per inhabitant.

bottom line

The implementation of the Caspar.AI system in the memory care community should satisfy the interests of all parties:

  • One FTE released . Public administration receives up to seven hours of working time per month per inhabitant. That’s about 1 FTE in a community with 30 apartments – they can redirect staff time to other things.

  • Improving staff morale. Employees now have residents who “talk” about their nightly problems with the help of data. This allows employees to better understand the needs of each resident and feel that their work is more valued.

  • Better Care Planning. Physicians understand their patients better and thus can better focus their treatment plans.

  • Increasing sales. The sales director has a unique selling proposition for families of potential residents.

Let the Caspar.AI client tell you more.

“Thanks to Caspar.AI, we have reduced the number of night staff visits. This has increased our operational efficiency and improved customer service at the same time.” Said Kelly Fieldhousedirector of memory care, United Methodist Communities at Bristol Glen, Newton, New Jersey.

Learn more about how other communities are implementing the Caspar.AI system in their community by contacting us: [email protected]

About Caspar II

Caspar.AI is a data-driven healthcare platform that works with retirement communities to automate many care tasks. Caspar improves the comfort, health and safety of residents while improving profits!


Joe Anderson



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